FAQ

We provide Canadian, Provincial/Territorial, International, Indigenous, 2SLGBTQ+, novelty, custom, and specialty flags like event-specific designs.

Flags are typically made from durable materials such as nylon, or budget friendly options such as polyester.

There is no “standard size” of flag but there are some common sizes. The Canadian flag is meant to be displayed in a 1:2 ratio so 36”x72” (90cmx180cm) is a common size, or 27”x54” (65cmx135cm) is popular size for residential pole kits. Other flags may have different dimensions. We sell flags in sizes larger and smaller to accommodate many uses!

Yes, our outdoor flags are designed with weather-resistant materials to withstand wind, rain, and sunlight.

Yes, we offer bulk ordering options for organizations, events, and businesses. Contact us for custom quotes.

We offer a wide range of sizes, including small handheld flags, medium display flags, and large outdoor flags. Custom sizes are also available upon request.

Yes, The Flag Shop ships anywhere in Canada and the United States. We also ship to most locations worldwide. Contact us for specific details on shipping options and costs.

Absolutely. We offer themed flags for holidays, celebrations, awareness campaigns, and more.

Many of our flags are made with UV-resistant materials to maintain vibrant colours even in direct sunlight.

You can customize the size, shape, material, and design, including adding logos, text, or graphics.

Start by consulting our design team. Once approved, we’ll handle the production and delivery.

Absolutely. We offer heavy-duty materials for custom flags intended for outdoor settings.

Production times vary based on material, production method chosen and order size. Expedited options may be available for urgent needs.

Yes, our in-house design team can assist you in creating the perfect custom flag. Provide your ideas, and we’ll help bring them to life.

We accept most high-resolution formats, such as .AI, .EPS, and .PDF. If you need assistance, our team can help guide you.

We accept orders for as few as one custom flag, but we also provide discounts for bulk orders.

While single sided flags perform better, we do offer double-sided custom flags, ensuring your design is consistent from both sides.

Our team can guide you through flag etiquette to ensure your design is respectful and appropriate.

We provide custom banners, street banners, pop-up displays, and retractable banners.

Yes, we offer banners printed on vinyl, blockout mesh and marine acrylic which are suitable for outdoor use.

Yes, our banners are made with durable materials that can be stored and reused for future events. Speak to our team for storage tips.

Yes, we provide weather-resistant vinyl, blockout mesh and marine acrylic banners that are ideal for outdoor use.

Absolutely. Our banners are printed in vibrant, high-resolution colour to ensure your design stands out.

We offer a range of banner sizes for different uses and installation methods. While there isn’t a standard size across all banner products we offer a range of sizes to suit your needs.

We offer a variety of banner display options.

Yes, we offer retractable style, and backdrop style banners that are easy to transport and set up.

Yes, all our banners are fully customizable in size, design, and material to suit your needs.

Yes, our customization options allow you to add logos, slogans, images, and text to create a banner that aligns with your branding.

Retractable banners are compact and roll into a base for easy transport, while pop-up banners use a frame for quick assembly and large displays.

Production times vary based on material, production method chosen and order size. Expedited options may be available for urgent needs.

Banner material options are vinyl, blockout mesh, marine acrylic, polyester, or nylon with options available for both indoor and outdoor use.

We provide residential and commercial flagpoles in various materials, including aluminum, fibreglass, and steel.

We offer flagpoles ranging from wall mounted options available in 5-8’ and large in ground installations poles up to 80 feet tall.

Yes, flagpole finish options include brushed, anodized, or powder-coated.

Yes, telescoping flagpoles are a popular choice for residential and cottage use.

Yes, we offer professional installation services for commercial applications.

Flags meant for outdoor use usually come with a rope & toggle or grommets. These can be attached the the clips on your rope, or flagpole.

Yes, we stock a variety of replacement parts, including halyards, clips, and pulleys.

We provide bases or brackets for outdoor flagpoles, including ground sleeves, anchor bases and brackets that can be fixed to a permanent structure.

Yes, our telescopic flagpoles have an option to add a lighting kit to illuminate your flagpole for nighttime display. In commercial applications, we can also add lighting as part of the installation process.

Consider factors like height, material, location and flag size. Our team can guide you in selecting the perfect flagpole.

We provide indoor display flagpoles in aluminum and wood.

Commonly indoor display poles are 8’ in height, not including the extra height of the finial.

We provide bases for indoor including pre weighted bases, plastic bases that need to be filled with sand, and portable folding bases.

Adding a pole sleeve to an indoor display allows for a clean finish on you indoor display. The use of c-clips ensures the flag stays up. The use of a flag spreader ensures the flag design is visible.

Consider factors like height, material, location and flag size. Our team can guide you in selecting the perfect flagpole.

Yes, most flags can be cleaned using mild detergent and cold water. Check care instructions specific to your flag’s material.

Use UV-resistant materials and avoid prolonged exposure to direct sunlight. Rotating your flags regularly can also help.

Small tears can be repaired with re-stitching, but severely damaged flags should be replaced. We offer proper disposal services for old flags.

Depending on usage and exposure, flags should be replaced when they show signs of wear and tear.

Yes, we provide professional cleaning services to help extend the life of your flag.

Clean and fully air dry your flag before folding neatly and storing it in a cool, dry place away from direct sunlight, moisture, or pests.

We provide custom flags, banners, pop-up displays, pins, lanyards and signage tailored to your company’s needs.

Branded flags and banners increase visibility, reinforce brand identity, and create a professional appearance at events or in corporate spaces.

Yes, we provide discounts on bulk ordering.

Yes, we specialize in creating custom solutions for corporate events, trade shows, and sponsorships.

Yes, we can bundle flags, banners, and other promotional materials into a cohesive branding package.

Yes, The Flag Shop partners with community events, festivals, and initiatives by providing custom flags, banners, and promotional materials.

We sponsor a variety of events, including parades, cultural festivals, fundraisers, sports tournaments, and corporate-sponsored initiatives.

You can apply by contacting us directly with details about your event, including its purpose, audience, and promotional opportunities.

Yes, we offer special pricing for non-profits and community groups to support their events and initiatives.

Yes, we can create custom flags and banners specifically tailored to your event or organization.