Terms & Conditions

  • Prices are in Canadian Dollars.
  • Prices are subject to change without notice before acceptance of your order. If there are price changes, you will be contacted prior to your order being shipped.
  • Prices are NET and do not include federal and provincial taxes. In Canada, PST, GST and HST, where applicable, are extra.
  • Orders are FOB The Flag Shop. Shipping charges are extra. To make special shipping arrangements, please contact us.
  • International and US orders are shipped from our Head Office in Winnipeg, MB. Duty and brokerage fees, if applicable, will be charged directly to you by the carrier.
  • Loss or damage of goods while in transit is the responsibility of the carrier. Orders shipped by lettermail are not tracked, and as a result cannot be insured.
  • Defective goods must be reported to us within 15 days of receipt of shipment.
  • The Flag Shop cannot be held responsible for delays caused by strikes, fires, accidents, material storages, carrier delays or other causes beyond our control. We will notify you immediately of any delays.
  • Custom orders, special orders, and custom modifications are generally non-refundable but please contact us for more information.